
Frequently Asked Questions (FAQs)
We offer a comprehensive selection of event equipment to fit any need or budget. Our inventory includes sound systems, microphones, LED screens, video equipment, and professional lighting solutions. We also provide trusses, staging, TVs, air coolers, event-grade clicker, communications systems and much more.
The easiest way to book an appointment or consultation is to use our contact form on the website. Simply click the "Contact Us" button at the top of the page. We'll review your inquiry and get back to you by email or phone.
Alternatively, you can also reach out to us directly by phone or email for personalized assistance.
We offer flexible and competitive pricing to fit your event needs. While our typical rental duration is 5 hours, we customize every quote. Your final cost will depend on the specific service you choose, how long you need it, and any extra services you opt for.
Yes, we provide full-service delivery and professional setup. Our expert team will manage every aspect, from the initial logistics to the complete installation and operation of the equipment. This ensures everything is functioning perfectly before your event begins, giving you the freedom to focus on what matters most.
Our policy is clear and transparent: the customer is responsible for any damage or loss of equipment from the time of delivery until the event is done. Charges will apply for repairs or replacement of missing items.
We encourage you to book your equipment and services as early as possible. A reservation made at least one week in advance helps guarantee you get exactly what you need. For events during our peak seasons, booking even earlier is highly recommended to ensure availability.
We accept a variety of payment methods designed for your convenience, including:
Cash
Bank transfers
Popular e-wallets like GCash, Maya, GoTyme, etc.
Cheques (for local clients)
While we are in the process of setting up credit and debit card payments, we'll be sure to notify you of this new option on our website and social media.
Yes, we're flexible! You can easily make changes to your booking, such as adding or removing equipment or updating the date and venue. To ensure we can accommodate your request and avoid any issues, please let us know about any adjustments as soon as you can.
Our pricing is designed to be as transparent as possible. However, please be advised that additional fees may be incurred for specific bookings, including transportation and accommodation for out of town events.
Furthermore, a meal allowance will be charged if food is not provided for our technical crew during the event. To ensure a smooth process, our team reserves the right to take a meal break away from the event venue if this allowance is not included.
We encourage you to discuss all potential costs with our team during your initial consultation to ensure a clear and complete understanding of your total investment.